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Consumer Rights

Suggestions or Opinions

In today's changing market scenario, there is an increasing necessity of empowering the consumers through education and motivation regarding their rights and responsibilities. He/she should be equipped to be fully vigilant so as to be able to protect himself/herself from any wrongful act on the part of the seller/trader. Several steps have been taken by the Government, both at the Central and State level towards generating awareness among the consumers. Given all such initiatives, it is the responsibility of the consumer as well to keep in mind the following suggestions:
  • Purchase products only after their complete scrutiny and not at the cost of attractive advertisements.
  • Keep check on the weighing and measuring instruments used by traders.
  • Avoid buying fruits and vegetables from unhygienic place.
  • Check print of MRP on the packet.
  • Check the quantity as per the figure printed on the packet.
  • Check the expiry date of the product, particularly that of eatables and medicines.
  • Always collect bill at the time of purchase.
Moreover, the packaging and appearance of the product should not be the guiding factor for consumer purchases. Along with cost consideration, consumer must be cautious of the quality of the product. Most importantly, it is the prime responsibility of a consumer to bring to the notice of the concerned authorities, any violation in their rights.

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